Ocean Network Express (ONE) has announced the launch of its refreshed eCommerce platform, which has been developed to enhance its customers’ journey with a more personalized and engaging user experience.
The platform provides enhanced user interface features to improve ONE’s customer interaction and experience. In addition, it links the various features offered by ONE, empowering customers to conduct all their activities within the integrated platform. In the coming months, ONE will continue to enhance various other aspects of the application, from schedule enquiries to its cargo release process.
Sundeep Sibal, Global Commercial and Service Management, Senior Vice President at Ocean Network Express (ONE), commented, ”ONE’s eCommerce plays a pivotal role in customer-facing applications. Our ongoing focus is to create an intuitive and customer-friendly eCommerce platform with ease of transaction, whilst providing improved visibility to enhance the customers’ overall shipping experience with ONE.”
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