Data and information technology are absolutely critical in the realm of digital trends, particularly regarding two-way communication.
In the logistics industry, this form of communication provides a distinct advantage to service providers, enabling seamless data connections between them and their users, which affords streamlined operations and remarkable efficiency.
In Thailand, the LINE application stands out as one of the most extensively used platforms for communications, boasting a vast user base and a user-friendly interface. Recognizing these advantages, Hutchison Ports Thailand has taken a step forward by introducing its Line Official Account. This strategic move aims to elevate service quality, streamline communication efficiency, and expand communication channels for greater diversity and convenience for service users.
Easy Rich Menu
The Line Official Account of Hutchison Ports Thailand encompasses seven items designed to provide ease of use and convenience. These items include ‘Container Status,’ ‘Vessel Schedules,’ ‘Handling Charges,’ ‘Digital Services,’ ‘Careers,’ ‘Contact Us,’ and ‘Chat with Operations Staff.’ Each of these features offers the following functionalities:
- Container Status: This tool enables swift tracking of container statuses. Users can search for containers using the container, bill of lading, or booking number.
- Vessel Schedules: Track vessel arrivals or departures from HPT terminals effortlessly by utilizing vessel names as search keywords. The system will display relevant information concerning the selected ship.
- Handling Charges: A calculation tool which allows users to input basic information into the system to estimate handling charges promptly.
- Digital Services: Access a comprehensive array of Hutchison Ports Thailand’s digital services in one convenient location. Explore services that don’t necessitate logging in alongside specialized tools for ocean carriers, freight forwarders, truckers, and depot users, which require authentication for access.
4 Easy, No Login Required Features: Seamlessly access these features through the Hutchison Digital Platform button on a browser or the UBI Application button on a smartphone. Enjoy quick access to vital information, including container status, vessel schedules, and charge estimations.
Login Required Features: These include Container Activity Logs for ocean carriers, eGate Pass issuance for truckers and depots, and Online Financial Services for freight forwarders. To explore these features, simply access the login menu and find the guidebook button to download helpful manuals.
- Careers: This feature provides access to HPT’s job vacancies, allowing interested individuals to explore potential employment opportunities within the company. It offers a convenient online system for submitting applications and facilitates communication with the Human Resources team.
- Contact Us: Through this feature, users can find a comprehensive collection of contact channels for the departments within HPT, including contact phone numbers and email addresses for both Bangkok and Laem Chabang offices, as well as detailed contact information for each department.
- Chat with Operations Staff: Directly contact the operations departments through the Live Chat system. Users can choose their topic of inquiry, report emergencies to officers, or select specific operating departments to request immediate information from the HPT operating staff.
Delivering Unrivalled Standards
Dedicated to upholding unparalleled standards of excellence, the launch of the new LINE Official Account marks a significant stride in setting a higher benchmark for effective user communications.
The Hutchison Ports Thailand’s Line Official Account is now accessible via LINE ID: @hutchisonportsth or through the link https://lin.ee/tZgdBou, along with the option to scan the QR Code provided below.
อัพเดตข่าวสารและบทความที่น่าสนใจในอุตสาหกรรมโลจิสติกส์ก่อนใคร ผ่าน Line Official Account @Logistics Mananger เพียงเพิ่มเราเป็นเพื่อน @Logistics Manager หรือคลิกที่นี่