“K”LINE Develops CHRONUS System to Enhance Service Quality

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Kawasaki Kisen Kaisha., Ltd. (“K” LINE) has developed the CHRONUS system using the AI-OCR technology developed by Cinnamon Inc. (Cinnamon AI). The system automatically retrieves the necessary information from cargo loading and unloading services records for dry bulk carriers (Statements of Fact) and calculates demurrage and dispatch fees. It also automatically prepares Laytime Statements.

Usually, in dry bulk carrier services, cargo owners and shipping companies set time limitations at a port for loading and unloading, called laytime, in the contracts between them. Every time a trip is finished, we calculate the actual duration of the vessel’s stay at the port, and the demurrage and dispatch fees actually incurred are settled. A Laytime Statement is prepared after calculating the net cargo handling time, excluding the duration when services are not being performed due to rain or equipment failure in accordance with the details in the Statements of Fact provided by shipping agencies at individual ports and contractual conditions. However, the Statements of Fact formats vary depending on the port or the cargo owner. This means entering a chronological record of the cargo handling work into a spreadsheet is necessary to calculate laytime.

Recently developed and put into use, the CHRONUS system reads the data from differently formatted Statements of Fact, recognizes records of cargo handling operations in time sequence from the arrival of the ship, through the start and end of the operations to the departure of the ship, calculates the demurrage and dispatch charges automatically in accordance with the pre-imported conditions of the cargo transport contract and creates a Laytime Statement. Although creating Laytime Statements is an indispensable part of bulk carrier operations, the time and labour required for this process varied depending on how much practical experience the individual personnel involved had, and there were often calculation errors during the preparation of the statements. “K” LINE’s dry bulk team will standardize its workflows, including the flow for the preparation of Laytime Statements, to ensure they are not affected by the individual experience of the personnel involved and streamline the work processes to enhance its operation of services for its customers.

Digital Transformation is underway at “K” LINE as a functional strategy for realizing the business strategy in the medium-term management plan*3 announced in May 2022. With the use of data and digital technologies, “K” LINE will improve its core values in safety, the environment and quality in a bid to boost its competitiveness and corporate value.

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Ryan Finn
Ryan is the Digital Marketing and Content Creation Manager for Trade and Logistics Siam Ltd. He provides a creative flair to the team and his resourcefulness helps to bring an imaginative improvement to both literary archetypes and online content production. A writer by day and a rider by night, when he's not composing the latest logistics news update or creating compelling copy for our clients, Ryan spends his free time travelling Thailand by motorbike.