WNS to Manage Process Automation for Pacific International Lines

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WNS PIL

WNS, a leading provider of global digital-led Business Process Management (BPM) solutions, announced its strategic relationship with Pacific International Lines (PIL), one of the world’s leading container shipping companies headquartered in Singapore.

In this multi-year contract, WNS will work with PIL to accelerate its digital transformation journey by leveraging WNS’ proprietary shipping process automation platform, Malkom.ai. This collaboration will enable PIL to optimize costs, improve process efficiencies, and streamline shipping operations across its agency network.

“We are delighted to announce this new relationship with Pacific International Lines. WNS’ extensive expertise and experience in working with leading global shipping and logistics companies enables us to offer industry-specific solutions that address evolving market dynamics and deliver transformational growth,” said Keshav R. Murugesh, Group CEO, WNS.

Lionel Chatelet, CCO of Pacific International Lines, added: “As we continue our business transformation, PIL is committed to Digital and AI-enabled solutions that will ensure we remain on the cutting edge of operational efficiency and customer-centricity. We believe our long-term strategic relationship with WNS will enable us to achieve these key business imperatives.”

อัพเดตข่าวสารและบทความที่น่าสนใจในอุตสาหกรรมโลจิสติกส์ก่อนใคร ผ่าน Line Official Account @Logistics Mananger เพียงเพิ่มเราเป็นเพื่อน @Logistics Manager หรือคลิกที่นี่

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Ryan Finn
Ryan is the Digital Marketing and Content Creation Manager for Trade and Logistics Siam Ltd. He provides a creative flair to the team and his resourcefulness helps to bring an imaginative improvement to both literary archetypes and online content production. A writer by day and a rider by night, when he's not composing the latest logistics news update or creating compelling copy for our clients, Ryan spends his free time travelling Thailand by motorbike.