OMODA & JAECOO Partners with Maersk to Enhance After-Sales Services in the UAE

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OMODA & JAECOO Maersk UAE

OMODA & JAECOO, an innovative automotive brand, has announced a strategic partnership with A.P. Moller-Maersk (Maersk) to enhance its after-sales services in the UAE. This collaboration will establish a comprehensive warehousing and distribution solution for spare parts, finished vehicles, and pre-delivery inspection (PDI), ensuring efficient vehicle storage and distribution across the country.

Maersk’s advanced warehousing and distribution capabilities will guarantee 98% spare parts availability and facilitate rapid delivery within 24 to 48 hours across the UAE. This partnership strengthens OMODA & JAECOO’s commitment to providing an unparalleled customer ownership experience.

“Our partnership with Maersk is a crucial step in establishing a strong and efficient supply chain in the UAE,” said Shawn Xu, CEO of OMODA & JAECOO Automobile International. “This collaboration will ensure that our customers receive the highest level of service and support, from the moment they purchase a vehicle to ongoing maintenance and spare parts needs.”

Key features of the partnership include:

  • Efficient Warehousing: Maersk will manage the inbound clearance of finished vehicles and spare parts from Jebel Ali Port, utilizing a Warehousing Management System (WMS) for efficient inventory control.
  • Rapid Distribution: Maersk will facilitate last-mile distribution, delivering vehicles and spare parts to key locations across the UAE, including Sharjah, Dubai, Abu Dhabi, Al Ain, and Ras Al Khaimah.
  • Enhanced Customer Experience: The partnership ensures prompt and efficient after-sales support, reinforcing OMODA & JAECOO’s commitment to customer satisfaction.

“We are committed to providing top-notch customer experience through reliable supply chains,” said Lisa Park, Area Managing Director for UAE, Qatar, and Oman at Maersk. “Our partnership with OMODA & JAECOO represents a transformative approach to after-sales service, where technology and our thorough experience in warehousing & distribution meet precision. By establishing this solution, we’re setting a new benchmark for supply chain efficiency, ensuring that every OMODA & JAECOO customer experiences swift and superior support across the UAE.”

This strategic alliance with Maersk demonstrates OMODA & JAECOO’s long-term vision for the UAE market. By leveraging Maersk’s extensive logistics expertise and network, OMODA & JAECOO is well-positioned to deliver on its promise of providing cutting-edge mobility solutions with exceptional customer service.

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Ryan Finn
Ryan is the Digital Marketing and Content Creation Manager for Trade and Logistics Siam Ltd. He provides a creative flair to the team and his resourcefulness helps to bring an imaginative improvement to both literary archetypes and online content production. A writer by day and a rider by night, when he's not composing the latest logistics news update or creating compelling copy for our clients, Ryan spends his free time travelling Thailand by motorbike.