DHL Group strengthens its position as one of the world’s best employers with the recent Top Employers Institute certification in numerous countries. 128 DHL Group entities in 69 countries have received Top Employer certification. The DHL Express and DHL Global Forwarding, Freight divisions are delighted with the Top Employer Global 2024 (Gold) award. The certification reflects six key HR topics: Steer, Shape, Attract, Develop, Engage, and Unite.
DHL Group’s marks increased in numerous evaluation criteria compared to the previous year. The Top Employers Institute praised DHL Group for implementing an “Employee Listening” concept and successfully using employee surveys. Other highlights include consistent departmental goals and values, a strategic corporate focus on diversity, equality, inclusion, and belonging, and top marks for “Employer Branding”. The Institute also recognizes DHL’s “strong Sustainability roadmap,” in which the HR department plays a central role. DHL Group has set a goal for 2025 to have at least 90% of all employees working in workplaces certified as Top Employer or Great Place To Work. The company, one of the world’s largest employers with around 600,000 employees, is getting ever closer to achieving this goal.
Thomas Ogilvie, CHRO and Labor Director of DHL Group, says: “The certification is very important for us as an employer because committed and motivated employees are the foundation for excellent service quality and satisfied customers. The results confirm that we are on the right track to being an Employer of Choice. We work every day to be better than we were yesterday.”
DHL Express received the award as Top Employer Global for the tenth time in a row. Overall, the business division leads the ranking again this year. DHL Express has been recognized in 50 countries across Asia-Pacific, Europe, Africa, the Middle East, and North America, including leading results in ethics, integrity, corporate strategy, leadership, purpose, and value. DHL Global Forwarding Freight is a Top Employer in 49 national entities in Asia-Pacific, Europe, Africa, the Middle East and North America. For the fifth time, DHL Global Forwarding Freight achieved the ranking as Top Employer Global. Express and Global Forwarding Freight received the Top Employers Institute’s Gold Seal. Post & Parcel Germany made it into the top 20 of the participating companies for the first time. Deutsche Post AG improved its overall ranking by four percentage points compared to the previous year. The Top Employers Institute particularly praised personnel management and employee motivation results. DHL eCommerce received awards from the Top Employers Institute for 17 entities in 16 countries, including regional recognition for Europe. DHL Supply Chain received eleven awards in the EMEA region. All mentioned business entities achieved significant improvements in the working environment category.
The Top Employers Institute is the global authority for recognizing excellent HR practices. The certification program allows participating companies to be validated, certified, and recognized as “Employer of Choice.” The program enables companies to assess and continuously improve their working environment. Founded 30 years ago, the Top Employers Institute identified and recognized over 2,200 top employers in 122 countries and regions in 2024. Together, these certified top employers positively impact the lives of 8 million employees worldwide.
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