Gram Software Solution is a leading provider of cutting-edge IT services for the Thai container movement industry. Their innovative software solutions have been instrumental in optimizing port operations and streamlining container logistics. With a steadfast dedication to delivering software that prioritizes speed, accuracy, reliability, and efficiency, Gram Software Solution is a trusted professional partner for all supply chain management needs.

As a leading provider of logistics software solutions based in Thailand, Gram Software Solution has extensive knowledge and direct experience in the logistics industry. They excel in leveraging their expertise in programing to enhance work efficiency. Their offerings include high-quality, modern software that adheres to international standards and can be customized to meet the unique requirements of each business.

For two decades, Gram Software Solution has been a trusted provider of container management software solutions to a range of businesses including port operators, terminal operators, container depots, warehouses, and other related businesses. They offer a diverse range of logistics operating system solutions as well as custom software development services tailored to specific business needs. As a professional and reliable partner, they provide expert advice on various IT systems and information technology to leading companies and organizations both locally and internationally. While Gram Software Solution may not be a household name among importers-exporters or freight forwarders, their software and IT solutions are recognized and trusted by leading port operators, container handlers, container yard operators, and related businesses.

We had the opportunity to speak with Mr. Yuttana Rodpia, President, and Ms. Natnicha Rodpia, Vice President of Gram Software Solution, whose extensive industry expertise provided valuable insights into the container logistics business in Thailand and beyond. During the interview, they shared their service guidelines, outlined their upcoming goals for expanding the business, and shed light on the driving force behind Gram Software Solution’s success in the industry.

Hands-on Experience

Gram Software Solution (Gram) was founded in 2004, initially focusing on developing Port Management System (PMS) software for international port operators. As their expertise and reputation grew, they expanded their scope of services to meet the diverse needs of various customers within the logistics and supply chain industry.

“The decision to establish Gram Software Solution was driven by the pressing need for a specialized operating system that could enhance efficiency, speed, and accuracy in port operations,” explained Mr. Rodpia. “Drawing from my firsthand experience as a software developer at an international shipping terminal, it became clear that the existing systems lacked the required flexibility to adequately support the specific requirements and services demanded by port operators. One significant drawback was the inflexible billing system in foreign software, making it impractical for real-world port operations and services in Thailand. Additionally, the costs associated with procuring or customizing these systems often proved prohibitive, particularly when considering the container volume of local ports, which does not compare to the scale of Thailand’s gateway port.”

“In response to these market gaps, I developed a comprehensive program specifically tailored to meet the unique requirements of logistics business operators in Thailand. This pivotal step led to the establishment of Gram Software Solution, a highly regarded software provider in both the Thai and international logistics industries. Over the past two decades, we have expanded our range of products and services, leveraging our expertise and extensive knowledge of port and container operations. This strategic approach has enabled us to deliver efficient IT solutions that encompass all operational functions, meticulously customized to cater to the precise needs of our customers.

All-in-One Solutions

Gram Software Solution offers a wide range of software products to meet the diverse requirements of the logistics industry. In addition to the PMS system, the company provides other pre-built operating systems, such as the Inland Container Depot Management System (ICDMS), Depot Management System (DCMS), Trucking Management System (TMS), Estimator for Maintenance and Repair, Container Freight Station Management System (CFS), Bulk Cargo Management System (BCMS), and Tank-Container Management System (TC-MS). The company also offers operating system analysis, consulting services for container handling business operations, and cloud storage services.

The IT Partner of Choice

Gram has tailored its software products to meet the unique needs of port operators in Thailand. This focus on customization has allowed the company to build a reputation for delivering high-quality, efficient, valuable, and reliable solutions in the industry. Over the course of more than 20 years, logistics companies have consistently relied on Gram as their trusted partner for IT solutions.

“As a reputable logistics software provider with extensive experience, we understand the unique challenges and requirements faced by businesses in Thailand. We are dedicated to delivering dependable and comprehensive software solutions that specifically address these challenges and requirements. This commitment necessitates a wealth of specialized experience and expertise.  That’s why we place a strong emphasis on maintaining the quality and reliability of our solutions to ensure smooth and efficient logistics operations in Thailand in the long run.” said Mr. Rodpia.

Currently, Gram primarily serves port and terminal operators, warehouse operators, inland container depot operators, and other logistics businesses in Thailand. However, in recent years, the company’s software products have been attracting more attention from overseas customers in neighboring countries like Laos and Cambodia, as well as other countries in the region. Ms. Rodpia proudly shared, “We have been selected as the software provider for a new dry port in Laos, which is a testament to the reliability, cost-effectiveness, and flexibility of our solutions. Our industry-leading reputation further contributes to the confidence and trust that our customers have placed in our products.”

Gram’s software solutions not only excel in cost efficiency compared to foreign software but also deliver precise solutions tailored to meet the specific needs of businesses. Ms. Rodpia stated, “Despite the perception that foreign software is more reliable, our industry experience of over 20 years has granted us a deep understanding of Thai business work processes and specific requirements. We firmly believe that our software is as competitive as other leading solutions in the market.”

Looking Forward

Committed to supporting industry growth, Gram is launching a revolutionary platform called ‘TAGO’. Designed to transform the container receiving process in ports, TAGO connects port operators, truck drivers, and customers through a centralized application. This user-friendly platform provides exceptional functionality and delivers real-time updates on container availability, significantly reducing waiting time for truck drivers and enhancing the overall efficiency of the receiving process. Beyond time and cost savings, TAGO also mitigates the risk of errors and improves safety, making it a highly valuable addition to the logistics industry.

“We hope that our upcoming platform will serve as a crucial catalyst for the logistics and supply chain management industry in Thailand. Our aim is to enhance efficiency and transparency, with a focus on delivering innovative solutions that boost the competitiveness of the customers’ businesses.” said Ms. Rodpia”

Dedicated to delivering top-notch software solutions that add value to its customers’ businesses, Gram leverages its extensive experience and profound knowledge of the logistics industry to develop effective software solutions that precisely cater to the needs of logistics operators. As a result, the company has emerged as a leading provider of logistics software development in Thailand, garnering recognition both domestically and internationally. Never faltering in the pursuit of excellence in quality and reliability, Gram continuously strives to expand its business beyond borders and establish a strong presence in the global port and logistics industry.

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