Transporting perishable goods around the world can be a complex task, especially for sensitive cargo such as fruits, meat, and medicine, which can be affected by changes in transit conditions. To ensure optimal conditions during transportation, Maersk’s refrigerated containers – equivalent to hundreds of thousands of units – are connected to their Remote Container Management system. This system tracks the conditions inside the containers, which customers can view through the virtual reefer assistant, Captain Peter, since December 2019.
To ensure optimal conditions when moving sensitive cargo from A to B, Maersk’s own refrigerated containers – equivalent to hundreds of thousands of units – are connected to Maersk’s Remote Container Management system which tracks the conditions inside the reefers. Since December 2019, customers have had visibility to these conditions via the virtual reefer assistant Captain Peter.
Now, A.P. Moller – Maersk launches the new Captain Peter Integrated package, enabling data integration with Application Programming Interface (API) for customers to get the raw data log with temperature readings into their own system of choice. It could be their own transportation management system or a 3rd party platform. In addition, the contractual customer can now grant access for their shippers and consignees to log in and view shipment details directly in Captain Peter.
“The launch of Captain Peter Integrated is an important step towards more digitally enabled and integrated supply chains. Visibility and flexibility are crucial for our customers and their stakeholders, and by enabling data to flow directly from our assets into the customer’s system, we are both building a closer partnership and ultimately enabling better decisions for their supply chains,” said Bruce Marshall, Head of Reefer Solutions in A.P. Moller – Maersk.
Captain Peter has assisted Maersk’s customers for over three years by providing them with temperature and humidity data on their in-transit refrigerated containers. Customers can now select from three distinct versions of Captain Peter, depending on their requirements.
“We are constantly developing our product portfolio based on customer feedback, and the demand for more agile digital tools and add-ons has risen dramatically since the pandemic,” explains Bruce Marshall. IAs digital technology advances, Maersk continuously enhances its Remote Container Management infrastructure. For example, in 2022, they upgraded over 80% of their reefer fleet to provide hourly data to Captain Peter, a significant improvement from the previous daily update. This upgrade offers greater visibility and reduces the likelihood of damaged goods and food waste.
Maersk aims to have 90% of its reefer fleet transmitting hourly data logs by the conclusion of 2023.
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