DHL Global Forwarding, the freight specialist of DHL Group, has announced the introduction of a range of cross-border e-commerce solutions in preparation for the upcoming year-end holiday shopping season worldwide. These solutions will facilitate cross-border shipping from China to various destinations across the globe, offering different service levels and features, as well as an integrated tracking platform for end-to-end visibility.
The move comes as China’s e-commerce sector continues to thrive despite a mixed global economic sentiment. In the first half of 2024, China’s cross-border e-commerce trade reached 1.22 trillion yuan (approximately $190 billion), marking a 10.5% year-on-year growth.
Aditi Rasquinha, CEO of Greater China at DHL Global Forwarding, highlighted the increasing global popularity of Chinese e-commerce companies such as Shein, Temu, AliExpress, and TikTok Shop. While the U.S. remains their primary export market, Europe is rapidly emerging as a crucial region for these e-commerce platforms. According to DHL’s Global Shopper Trends Report, 53% of online shoppers in Europe purchase goods from China.
To address the challenges faced by small- and middle-sized Chinese e-commerce companies in navigating customs and logistics regulations in destination markets, Robin Li, Vice President of Global E-commerce Development at DHL Global Forwarding, emphasized the company’s commitment to providing a simple and affordable cross-border shipment solution with full and semi-tracking options.
The e-commerce solutions from DHL Global Forwarding China will include the following features:
- End-2-End ONE DHL solution in all key markets
- Fast and reliable transit time with full track and trace functionality
- Access to over ten thousand certified e-commerce specialists across the globe with local market expertise
- Simple IT integration options, including APIs, web portals, major marketplaces, and e-commerce platforms
- Different options to cater to the needs of large e-commerce platforms down to local sellers/Direct-To-Consumer (DTC)
One of the notable advantages of the solution is the direct market access into Europe through the DHL network. The solution will offer end-to-end fast delivery within 4-5 days from China to Germany, fully managed customs clearance, fast and reliable transit time, doorstep delivery with delivery confirmation, and end-to-end shipment visibility for senders and recipients via a 24/7 DHL customer portal. Expedited service to other markets, such as the rest of Europe, the United Kingdom, and the U.S., will also be available.
Aditi Rasquinha emphasized that the new solution is designed to help customers maximize their global reach while minimizing their efforts, particularly in anticipation of the upcoming year-end holiday season. DHL Global Forwarding is geared up to meet the peak season demand and make it easier for customers to focus on expanding their products to a global audience.
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