Technology

Tigers Logistics to Expand Services with New Quote-generating Startup

Tigers Logistics to Expand Services with New Quote-generating Startup
Danny Gill

Tigers has announced that they will be a launch customer for a new instant freight rate quote engine developed by tech start up Doozee.

The new tool will be available to Tigers’ extensive international agent network and will be hosted on the Tigers SmartHub:Connect portal following the release of future versions of Doozee. Doozee will then allow customers to access live quotes between all Tigers locations globally, and to customize the service they receive through SmartHub:Connect.

“This is a significant step in the digitization process for Tigers,” said Mark Gatenby, Chief Information Officer, Tigers. “Doozee is a free of charge, agnostic ‘plug-in and play’ for everybody, and it is unique because it allows for community and collaboration between a company and its agents.”

Mark Gatenby

Mr. Mark Gatenby

The current version of the Doozee Cloud-based engine will enable Tigers agents to send customers full quotes in seconds via email or as an online link, with customers able to respond with the click of a button. In the future, Tigers’ customers will be able to see instant quotes on SmartHub:Connect by inputting details of their consignment and route on their dashboard.

USA-based start-up Doozee will further develop the engine’s functionality to include links to postal operators, supporting Tigers’ e-commerce customers. Doozee was founded by tech pioneer Dr. Scott Deerwester who co-invented Latent Semantic Analysis (LSA) technology, which has become a commonly used tool in search engine optimization (SEO).

“Tigers is a forward-thinking global company, and, as a technologist, I share their commitment to embracing digitization, which makes SmartHub:Connect the perfect platform to launch Doozee,” said Dr. Deerwester. “Doozee has been designed in a way that is appropriately transparent and the business rules are clear, so that it is easy to use.”

Doozee is available in 12 different languages and contains an algorithm for ranking freight forwarders by transit times, reliability, price, and online ratings.

Technology
Danny Gill

Danny is currently a Contributing Writer for Airfreight Logistics and Logistics Manager (LM) and is quite the foodie. He’s always on the hunt for new and exciting dishes to sample, and is never one to back down from a spicy challenge. His travels have taken him around the world, and he’s been able to experience many different cultures (and food).

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