Technology

DHL Supply Chain Launch MySupplyChain

DHL Supply Chain Launch MySupplyChain
Logistics Manager

One of the Americas leading contract logistics companies, DHL Supply Chain has launched their latest customer technology platform, MySupplyChain.

This new easy-to-use platform provides integration of data from DHL Supply Chain applications, giving customers complete supply chain visibility that is accessible online anywhere at any time via a single login.

North American customers will get access to the platform in June while further regional rollouts are planned throughout the remainder of the year. The platform allows access from any desktop or mobile device and provides the following, track-and-trace data, inventory, operational performance and reporting, business analytics and customer service.

Users now have the advantage of receiving end-to-end visibility of global supply chain operations – from shipments entering the warehouse to final delivery. With these new insights customers can drive continuous improvement and a competitive advantage.

DHL Supply Chain North America CIO, Sally Miller said, “Through MySupplyChain, DHL Supply Chain is helping customers successfully manage the complexity and maximize the efficiency of supply chain operations,”

She further added, “Users will no longer have to access and interpret disparate systems to navigate their supply chain demands and analytics. Rather, this platform provides the whole picture, enabling customers to be agile and flexible.”

MySupplyChain is another key element of the company’s supply chain digitalization strategy, allowing customers to benefit from the end-to-end supply chain visibility the platform provides.

The pilot of the platform began early this year and is currently in use by close to 500 users across more than 30 customer accounts.

According to DHL Supply Chain, the platform will continue to evolve with further technology being integrated along with customer personalization capabilities and a whole lot more.

More in Technology

One of the world’s biggest logistics companies, Kuwait headquartered Agility, recently announced a major new investment of $100 million over three years to develop and launch Shipa.com. The new digital platform will allow businesses, entrepreneurs and consumers to manage their freight, e-commerce, and urban deliveries online. Chairwoman for Agility, Henadi Al-Saleh said, “Shipa.com makes life easier through technology, whether you are a small business running your supply chain with a few clicks, or a consumer getting your shopping delivered with a few taps on your phone, Shipa.com makes logistics convenient, jargon-free, trackable, accountable and accessible.” Shipa.com will provide the following services: Shipa Freight that will allow small businesses to get instant and transparent freight quotes along with the ability to book, pay and track ocean and air shipments around the world on any mobile or another digital device. Shipa E-commerce enables online merchant’s access to the world’s most complex and fastest growing e-commerce networks. The service will integrate freight, fulfilment, delivery and returns solutions throughout the Arabian Gulf, along with additional reach in Africa and Europe planned for the future. Shipa Delivery will provide businesses and consumers with on-demand same-day, next-day or cross-border delivery across the whole region of Arabian Gulf. Al-Saleh added, “Logistics is the backbone of commerce. But it’s complex, and that complexity is disproportionately difficult for small businesses to navigate. Small businesses often lack access to the logistics resources, tools and solutions that larger businesses have,” “No wonder then, that we interviewed 800 small and medium-sized businesses around the world, we found that 78% wanted to see their logistics move online. Shipa helps close that gap, empowering small businesses to take advantage of the opportunities being created by the global digital economy.” Considered by Al-Saleh as the innovation arm of Agility, Shipa.com will hasten the introduction of technology, development of new digital products. Al-Saleh concluded, “Shipa.com is the marriage of Agility’s logistics expertise and resources and the digital-first capabilities of the Shipa platform. It offers enormous value for our customers and brings new value to our company.”

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