Technology

DHL and IBM Release Artificial Intelligence in Logistics Report

DHL and IBM Release Artificial Intelligence in Logistics Report
Logistics Manager

DHL in conjunction with IBM has recently released a report evaluating Artificial Intelligence (AI) and its potential in Logistics, the report further explores how AI can be best applied to transform the industry, making way for a new level of operational paradigms and intelligent logistics assets.

The joint report also clearly identifies the possible implications for the industry such as how AI could vastly augment the capabilities of humans.

Senior Vice President and Global Head of Innovation for DHL, Matthias Heutger explains, “Today’s current technology, business, and societal conditions favor a paradigm shift to proactive and predictive logistics operations more than any previous time in history, as the technological progress in the field of AI is proceeding at great pace, we see it as our duty to explore, together with our customers and employees, how AI will shape the logistics industry’s future.”

AI has been implemented and adopted successfully in many industries and is used for their daily business activities, including the engineering and manufacturing industry, AI has been used for some time on production lines to facilitate maintenance and production using conversational interfaces and image recognition.

AI technologies can predict fluctuations in global shipment volumes, bring end-to-end autonomy to transportation and use advanced image recognition to track the condition of shipments and assets.

IBM Global Industry Leader for Freight, Logistics, and Rail, Keith Dierkx said, “Technology is changing the logistics industry’s traditional value chains, and ecosystems are reshaping enterprises, industries and economies,”

He further added, “By leveraging AI into core processes, companies can invest more in strategic growth imperatives to modernize or eliminate legacy application systems. This can make existing assets and infrastructure more efficient while providing the workforce with time to enhance their skills and capabilities.”

Artificial Intelligence for logistics is here to stay and has the potential to transform the industry into an automated, predictive, proactive and personalized branch.

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One of the world’s biggest logistics companies, Kuwait headquartered Agility, recently announced a major new investment of $100 million over three years to develop and launch Shipa.com. The new digital platform will allow businesses, entrepreneurs and consumers to manage their freight, e-commerce, and urban deliveries online. Chairwoman for Agility, Henadi Al-Saleh said, “Shipa.com makes life easier through technology, whether you are a small business running your supply chain with a few clicks, or a consumer getting your shopping delivered with a few taps on your phone, Shipa.com makes logistics convenient, jargon-free, trackable, accountable and accessible.” Shipa.com will provide the following services: Shipa Freight that will allow small businesses to get instant and transparent freight quotes along with the ability to book, pay and track ocean and air shipments around the world on any mobile or another digital device. Shipa E-commerce enables online merchant’s access to the world’s most complex and fastest growing e-commerce networks. The service will integrate freight, fulfilment, delivery and returns solutions throughout the Arabian Gulf, along with additional reach in Africa and Europe planned for the future. Shipa Delivery will provide businesses and consumers with on-demand same-day, next-day or cross-border delivery across the whole region of Arabian Gulf. Al-Saleh added, “Logistics is the backbone of commerce. But it’s complex, and that complexity is disproportionately difficult for small businesses to navigate. Small businesses often lack access to the logistics resources, tools and solutions that larger businesses have,” “No wonder then, that we interviewed 800 small and medium-sized businesses around the world, we found that 78% wanted to see their logistics move online. Shipa helps close that gap, empowering small businesses to take advantage of the opportunities being created by the global digital economy.” Considered by Al-Saleh as the innovation arm of Agility, Shipa.com will hasten the introduction of technology, development of new digital products. Al-Saleh concluded, “Shipa.com is the marriage of Agility’s logistics expertise and resources and the digital-first capabilities of the Shipa platform. It offers enormous value for our customers and brings new value to our company.”

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