Panalpina has gained their largest award ever with a specific oil and gas major. The company was awarded a long-term contract to manage transportation for a gas project in Iraq that will run over a minimum of five years, and involves both air and LCL (less than container load) ocean freight loads. Besides transport, Panalpina says they will also provide customs clearance, light warehousing, full order management and in-house staffing for their customer. Additionally, Panalpina will handle ad-hoc air and ocean chartering for this project.
Panalpina says they worked with this specific customer since 2010, and has since developed activities with several divisions and geographies that now also include Canada, Singapore, Thailand, Indonesia, Hong Kong and Morocco. In 2015, Panalpina and the customer developed an automated order management system in the USA, and building on this expertise Panalpina will expand the value offering to the project in Iraq throughout the duration of the contract. Another critical factor for winning this new business was the fact that Panalpina says they fosters local expertise in key countries such as Iraq, meaning that the company employs a local workforce instead of an expat workforce.